Privacy Statement

BIOEFFECT (Hong Kong) Website Privacy Policy

BIOEFFECT (Hong Kong) respects your privacy concerns and values ​​our relationship with you. This Privacy Policy describes the personal information we collect from customers, how we use that information, who shares that information with us, and the options customers have for how their information is used. We also describe the information security measures we take and how customers can contact us regarding the implementation of this Privacy Policy.

Please click the link below to view the relevant paragraphs:

The information we collected
We may obtain your personal information from various sources. We may collect information you provide in our stores, on our website, on our social media platforms, on our social networks, on our mobile applications, or at our events. Our products are sold in many department stores, and we collect information you provide to our staff in those department stores. This Privacy Policy does not describe information collected by the retailers themselves. When you visit this site, our social media platforms, or our social networks or mobile applications, we may also use specific information automatically collected by technologies such as cookies, web servers, and web beacons.

Information You Provide <br />You may choose to provide your personal information in different ways, such as when you participate in promotional activities or purchase goods on this site or in stores. The personal information you may provide includes:
• Specific information (such as name, mailing address, email address, mobile phone number, or other phone number)
• Age and date of birth • Gender • Username and password • Payment information (e.g., your payment card number, card expiry date, shipping address, and billing address)
• Your skin concerns • Content you provide (e.g., photos, videos, comments, articles, and opinions)
• Other information that is relevant and necessary for any of the purposes set forth in this Privacy Policy

How We Use Information <br />Once you have given your consent (including but not limited to signing relevant documents, accessing the website, clicking relevant confirmation buttons, and other means that can be reasonably understood as you having given your consent), we may collect, process, and use the information you provide for the following purposes:
• Send promotional materials or other advertising materials • Provide services • Process payments and/or gift card transactions • Set up and manage your online account • Respond to your requests • Promote your participation in services, special events, contests, raffles, programs, questionnaires, and other services • Operate, evaluate, and improve our business (including developing new products and services; enhancing and improving our services; managing communications; analyzing products; conducting data analysis; performing accounting, auditing, and other internal functions)
• To comply with laws, relevant industry standards and our policies. • Other purposes set forth in this Privacy Policy. We may also use personal information in other ways as notified when it is collected.

Automatically collected information <br>In addition to the information you provide above, when you visit this site, we will use technologies such as cookies, web servers and web beacons to automatically collect certain information. This information is automatically collected.

The technologies we use : Cookies, web servers, and web beacons
Cookies are text files that websites send to your computer or other internet-connected devices to identify your browser, store browser information, or configure your browser. Your browser may tell you how to notify you when you receive specific cookies and how to restrict or disable those cookies. Please note that without cookies you may not be able to use all the features of this site.
Information collected through cookies may include your operating system, browser type, domain name, other system settings, language, and the country and time zone of your device. Web server records may also include links to our website and the IP address of your connected device.
• Third-Party Website Analytics Services We may use third-party website analytics services, such as Adobe Site Catalyst and/or Google Analytics. These service providers use cookies, web server logs, and web beacons to help us analyze how visitors use this site. Information collected through these methods (including IP addresses) is disclosed to these service providers, who use this information to evaluate website usage. You can disable these analytics services to stop the analysis of your browsing activity on this site. You can choose how information is collected on this site by clicking the link [insert Adobe unsubscribe page link]. Some browsers display and allow you to individually refuse cookie access when cookies are sent; you can disable Google Analytics cookies here.

Targeted Advertising <br>We may work with third-party advertising networks to collect IP addresses and other information through the use of cookies, web server logs, and web beacons in our ads on our websites and emails, third-party websites and emails, and in ads we place on third-party websites.
They will use this information to deliver advertisements tailored to the products and services you are interested in (including products or services not affiliated with us). You can see these ads on our website or other websites. This process helps us manage and monitor the effectiveness of our marketing investments.

How We Use Automatically Collected Information <br />We may use information automatically collected by this site to deliver personalized content for market research, data analysis, and system administration purposes, such as determining whether you have visited the website before or are a new visitor, and to comply with our legal obligations, policies, and procedures, including compliance with relevant industry standards and our terms and conditions [insert link to terms and conditions]. We may also use personal information in other ways as notified when the information was collected.

We will not rent, sell, or disclose your personal information except as stated below. With your consent, we may share your personal information with:
• BIOEFFECT (China) Co., Ltd. and our affiliates (but only for the purposes described in this Privacy Policy).
• Third parties or service providers who perform services on our behalf as instructed by us. We do not authorize any third parties or service providers to use or disclose information except as necessary to perform services on our behalf or as required by law. These service providers include, for example, organizations that process credit card payments, complete orders, provide web hosting, and offer marketing services.
• Other third parties you consent to (such as our social platforms, which may share the information they collect with your friends or other users of the social platform).
In addition, we may disclose your information in the following circumstances: (i) if we are obliged to do so by law or legal process, (ii) to law enforcement agencies or other government departments, or (iii) when we believe that disclosure is a necessary or appropriate means to avoid physical harm or economic loss, or to cooperate with an investigation into suspected or actual fraud or other illegal activities.
We also reserve the right to transfer your personal information when we sell or transfer all or part of our business or assets. If such a sale or transfer occurs, we will provide reasonable guidance to the transferee on how to use your personal information in accordance with this Privacy Policy. After such a sale or transfer, you can contact the company that received your personal information to inquire about the processing of that information.

Your Rights and Choices <br />We offer you specific choices regarding the personal information we collect from you, such as how we use that information and how we communicate with you. If you do not wish to receive our emails, text messages, or phone calls, or if you wish to update your preferences, request that we remove your information from the mailing list, or make any other requests, please contact us as follows.
To update your information, you can send an email to customer_service@bioeffect.com.hk to review, change, or request the deletion of your personal information.
Unsubscribe and manage your preferences. You can choose whether or not to receive our emails, SMS messages, printed materials, and other communications. You can click the "Unsubscribe" link at the bottom of each email you receive from us, or you can send an email to customer_service@bioeffect.com.hk to change your choice at any time. You can also unsubscribe from SMS messages by sending an email to customer_service@bioeffect.com.hk, or choose not to receive our emails or phone/mobile communications and specify your preference by sending an email to customer_service@bioeffect.com.hk.

Your Other Rights <br>Regarding your personal information, you may also exercise the following rights: Inquire about or request access to your personal information, or request a copy of your personal information (but we may charge you a reasonable handling fee); request supplementation of your personal information or correction of errors in your personal information; request the cessation of collection, processing, or use of your personal information, or request its deletion. However, if we are required to collect, process, use, or transmit your information under applicable laws and regulations, we may refuse your request to the extent permitted by applicable laws and regulations. We have the right to adjust your above rights in accordance with applicable laws and regulations. To exercise the above rights, you should provide a written request and relevant supporting documents and send an email to customer_service@bioeffect.com.hk.

Refusing and Withdrawing Consent <br>If you decide not to provide relevant information, we have the right to decide at our sole discretion whether to consent to your application or request for transactions, account activities, and services. Furthermore, you may withdraw your previous consent or refuse our processing of your personal information at any time in accordance with the law. In some cases, withdrawing your consent to our use or disclosure of your personal information means that you will be unable to use some of our goods or services.

Data Transfer <br>You agree that we may transfer the personal information we collect to other countries. Please note that these countries may not have the same information protection laws and regulations as the country where you originally provided the information. When we transfer your information to other countries, we will still protect this information in accordance with this Privacy Policy. If you do not agree to our transfer of your personal information to other countries, please notify us in writing, following the procedures described in the above terms, that you are refusing to give such consent.

Children's Privacy <br>If you are under 18 years of age, you may browse this site. However, you may not provide us with personal information (except for automatically collected information) unless your guardian or parent has read and understood the content of this site and consented to your providing personal information. By continuing to use this site, you indicate that your guardian or parent has read and understood the content of this site and consents to your shopping, account registration, and entry of your personal information on this site. This site is not directly intended for use by children under 18 years of age, and we do not intentionally collect information from children under 18 years of age. If we inadvertently collect personal information of a child under 18 years of age without the consent of the aforementioned guardian or parent, we will delete that information.

How We Protect Personal Information <br />We maintain appropriate administrative, technological, and material safeguards to protect the personal information you provide from accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use.

Links to Other Websites <br>Our website may link to other websites to facilitate your use and access to information. These websites may operate independently. Linked websites may have their own privacy notices or policies, and we strongly recommend that you read and understand their privacy notices or policies before accessing any such linked websites. As we do not own or control such linked websites, we make no warranties or assume any responsibility for the content of such websites, your use of such websites, or the privacy policies of such websites.

Updated Privacy Policy <br>This Privacy Policy may be updated periodically without notice to reflect changes in personal information protection policies and laws and regulations. We will notify you of any significant changes to this Privacy Policy by posting information on the website and indicating the date of the most recent update at the top of the Privacy Policy.

Contact Us <br>If you have any questions or suggestions regarding this Privacy Policy, or if you would like us to update your preferences, please send an email to customer_service@bioeffect.com.hk.

about Us:
We are Royal Bioland Limited, a distributor and partner of BIOEFFECT. We own the operating rights to this website. We are a company registered in Hong Kong, with registration number 60472855-000-10-22-7, and our registered office address is: 604CD 6/F Lai Cheong Factory Building 479-479A Castle Peak Road Cheung Sha Wan Kowloon, Hong Kong.